LeatherUp Canada Reviews
(Rated by 8 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
5.0
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.6
- Customer Service4.3
- Return Policy4.0
- Shipping & Delivery4.3
- Good Value4.8
Recent Customer Reviews (8)
Vitéz Tolnay
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Ferragus Poulin
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Marphisa Auberjonois
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Norman Wei
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Aubin Bazin
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Shannon Leyva
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Riley Irwin
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Orva Voisine
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LeatherUp Canada Pros & Cons
Pros
1
Variety of Products: LeatherUp offers a wide selection of men's and women's riding gear, motorcycle parts, and accessories from various brands.
2
Lowest Prices: They claim to offer the lowest prices with free shipping.
3
High-Quality Products: LeatherUp.ca uses higher quality leathers, better fits, better liners, and better zippers to ensure superior product quality.
4
Direct-to-Customer Model: The brand sells directly to customers, bypassing inefficient sales networks, which allows for significant cost savings.
5
Exclusive Clothing: LeatherUp.ca makes its own exclusive clothing using 25 years of manufacturing experience, offering unique and high-quality products.
6
Advanced Features: The brand offers advanced features typically found in high-end jackets, enhancing the overall riding experience.
7
Customer Service: While customer service has received mixed reviews, the brand is committed to providing the best possible products and service.
8
Return Policy: LeatherUp.ca offers a 30-day hassle-free returns and exchanges policy, ensuring customer satisfaction.
9
Shipping Policy: The brand provides free standard shipping on orders over $99.99 and uses multiple delivery services like FedEx, UPS, or USPS.
CONS
1
Poor Customer Service: Multiple reviews indicate that customer service is terrible, with long wait times and unresponsive representatives.
2
Shipping Issues: Orders often take a long time to process and ship, with some customers waiting weeks or even months for their items.
3
Size Issues: There have been reports of incorrect sizing, with some customers receiving items that are too big or too small.
4
Return Issues: The return process is complicated, and customers have reported not receiving full refunds, including issues with VAT and HST.
5
Discontinued Items: Some customers have experienced issues with discontinued items being listed as backordered, leading to further delays.
6
Unresponsive After Sales: Once the sale is complete, LeatherUp often becomes unresponsive to customer inquiries and issues.
LeatherUp Canada Features and Benefits
Features
High-Quality Products
LeatherUp.ca uses higher quality leathers, better fits, better liners, and better zippers to ensure superior product quality.
Direct-to-Customer Model
The brand sells directly to customers, bypassing inefficient sales networks, which allows for significant cost savings.
Exclusive Clothing
LeatherUp.ca makes its own exclusive clothing using 25 years of manufacturing experience, offering unique and high-quality products.
Advanced Features
The brand offers advanced features typically found in high-end jackets, enhancing the overall riding experience.
Customer Service
The brand is committed to providing the best possible products and service.
Return Policy
LeatherUp.ca offers a 30-day hassle-free returns and exchanges policy, ensuring customer satisfaction.
Shipping Policy
The brand provides free standard shipping on orders over $99.99 and uses multiple delivery services like FedEx, UPS, or USPS.